A&D Mortgage, a wholesale lender based in Florida, has appointed Satish Vishwakarma as the new servicing manager, as announced by the company. In his new role, Vishwakarma will oversee the day-to-day operations of the mortgage servicing department, aiming to streamline operations, enhance quality, and reduce costs. His responsibilities include leading mortgage servicing teams to ensure efficient management.
Vishwakarma expressed his enthusiasm for joining A&D Mortgage and emphasized his commitment to enhancing mortgage servicing operations and customer satisfaction. With over 12 years of experience, including serving as a senior operations manager at Ocwen Financial Corp, he brings valuable insights and expertise to his new role.
During his tenure at Ocwen Financial Corp, Vishwakarma successfully led a team of 55 agents and four team leaders, focusing on improving customer satisfaction metrics and achieving other notable accomplishments. His track record demonstrates his capability to drive operational improvements and enhance service quality.
Max Slyusarchuk, CEO of A&D Mortgage, welcomed Vishwakarma’s appointment, highlighting it as a significant step forward for the company’s servicing capabilities and operational efficiencies. Slyusarchuk praised Vishwakarma’s extensive experience and innovative approach, aligning with the company’s vision of delivering outstanding customer service while complying with regulatory standards.
In addition to Vishwakarma’s appointment, A&D Mortgage recently introduced an enhanced version of its partner portal, Artificial Intelligence in Mortgage (AMI). This unveiling underscores the company’s commitment to innovation and providing advanced solutions to its partners, further solidifying its position in the mortgage industry.