Social media platform X has revamped its AI chatbot, Grok, following concerns from five state secretaries who reported that it was disseminating inaccurate election information. The update, detailed in a statement from Minnesota Secretary of State Steve Simon, will now direct users to Vote.gov, a nonpartisan resource, when they ask about election-related topics.
The five secretaries, including Simon, and colleagues from Michigan, New Mexico, Pennsylvania, and Washington, endorsed the improvements made by X. They expressed appreciation for the platform’s responsiveness and urged continued efforts to provide users with reliable information during this crucial election period.
Social media platform X improves Grok chatbot after errors, now prioritizes reliable election information
Earlier this month, the secretaries had raised alarms with X’s owner, Elon Musk, after Grok erroneously indicated that ballot deadlines had already lapsed in several states, including Alabama and Pennsylvania, following President Biden’s endorsement of Vice President Harris. Contrary to Grok’s claims, these deadlines had not yet expired, allowing for candidate changes.
The incorrect deadlines spread widely, even though Grok, available only to X Premium and Premium+ users, included a disclaimer advising verification. The misrepresentations persisted from July 21 to July 31, further compounding the issue.
In their letter, the secretaries suggested that X adopt a model similar to ChatGPT, which directs users to CanIVote.org for accurate election information. They emphasized that local and state election officials are best equipped to provide accurate and specific voting information due to varying rules across states. The joint statement underscored the importance of reliable sources and local guidance for voters.
